Simply open your Varo app and tap on "I forgot my password." From there, you should receive an email with a temporary code that you will need to enter in the app before you can reset your password. After you enter the code, just follow the prompts and you will be able to create a new password. If you have any problems during this process, send us an email at firstname.lastname@example.org and we'll get right on it. We're here to help!