Open your Varo app and tap on Forgot password. From there, you’ll receive a temporary code that you’ll enter in the app to reset your password. After you enter the code, follow the prompts to create a new password.
Here's some things you should know:
- Your one-time password (OTP) SMS code can take up to 30 seconds to arrive. Wait at least 30 seconds before requesting another OTP.
- To protect your account, after 5 OTP requests, you won’t be able to request another OTP for 10 mins.
- Make sure that you’re only using the most recent code, and enter it within 2 hours of the request.
- The email verification link can take up to 30 seconds to arrive. Wait up to 30 seconds before requesting another verification link.
- To further protect your account, after 5 email verification link requests, you may be blocked for 60 minutes.
Don’t give either of these codes to anyone, including those on social media claiming to be Varo. A Varo employee will never need to ask you for this code. This FAQ gives advice on how to avoid scams.
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