If you were accidentally charged a fee by the ATM operator at an Allpoint ATM (Varo does not charge any ATM fees at more than 55,000 Allpoint ® ATMs), please contact our Customer Service Team by sending an email to help@varomoney.com or by calling 1-800-827-6526. Our call center is open Monday - Friday, 8 AM to 9 PM Eastern Time and Saturday - Sunday 11 AM to 7 PM Eastern Time (excluding federal holidays). We'll look into the issue and credit your account for any mistake.