If you know your current PIN but would like to update it, you can also use our automated phone system, which is available 24 hours a day, 7 days a week. Call 1-877-377-8276 and follow the prompts. Your new PIN will work immediately.
If you have forgotten your PIN and you need help to reset it, please call our Customer Service Team at 1-877-377-8276 and we’ll be happy to help.
Our call center is open Monday - Friday, 8 AM to 9 PM Eastern Time and Saturday - Sunday, 11 AM to 7 PM Eastern Time (excluding federal holidays).
Once you set a new PIN, you should memorize it. You should not keep it with your card.