Stop payments are designed to take action on future recurring payments or subscriptions. Stop payments can’t take action on transactions that have already occurred. If you’re asking for help with a transaction that has already occurred or help with unauthorized activity, click here for instructions on how to file a dispute.
Varo Bank will honor any stop payment request made at least 3 business days before the preauthorized debit (the future recurring payment) is scheduled. To request the stop payment of a single future payment or all future recurring payments with a specific merchant, you may use one of the methods below to contact us.
Email:
Phone:
1-877-377-8276 (Monday - Friday, 8 AM to 9 PM Eastern Time and Saturday - Sunday, 11 AM to 7 PM Eastern Time, excluding federal holidays).
Mail:
Varo Bank Inc, Attn. Disputes Department
PO Box 108
Draper, UT
84020
Fax:
801-677-8613
Note: If you are requesting to cancel an ACH Bank Transfer that you initiated from within the Varo Bank app, we are unable to cancel the transfer. If you wish to cancel a pending transfer that was initiated by an external financial institution, you may reach out to that institution for their options.