FAQs
Getting Started
- What is Varo Bank?
- Can everybody have a Varo Bank Account?
- How do I apply for a Varo Bank Account?
- What do I need to apply for a Varo Bank Account?
- When I sign up for the app, am I applying for a Varo Bank Account?
- Do you check my credit history when I apply for a Varo Bank Account?
Varo Believe Program
- I don’t see the option to apply for Varo Believe in my Varo Bank app?
- What's the Varo Believe Program?
- How does the Varo Believe Program work?
- When am I eligible to apply for the Varo Believe Program?
- How is my credit limit determined?
- How does the Varo Believe Secured Account work?
Varo Advance
- What is Varo Advance?
- How do I qualify for Varo Advance?
- Can I get higher limits for Varo Advance?
- How much can I borrow with Varo Advance?
- How much does it cost to get an Advance?
- What if I can't meet the auto-repayment date?
Account Maintenance
- How do I update or change the email address on my account?
- How do I update or change my address?
- I forgot my password. What do I do?
- I forgot what email I used for my username. What do I do?
- What happens if I was accidentally charged an ATM Fee at an Allpoint® ATM?
- What is a Stop Payment and how would I request one?
Account Info
- Can I receive a PPP/SBA loan into My Varo Bank Account?
- Is there a spending limit on my Varo Bank Visa® Debit Card?
- Can I open more than one Varo Bank account?
- What are Varo Bank's fees?
- What types of devices are supported?
- Can I use free ATMs with Varo Bank?
Your Varo Bank Visa® Debit Card
- Setting up your Varo Bank Visa® Debit Card
- Does my Varo Bank Account come with a debit card?
- How long does it take for my debit card to arrive?
- What are my shipping options for the Varo card?
- How do I activate my Varo Bank Visa® Debit Card?
- How do I change/reset my PIN?
Varo Bank Savings Account
- Can I transfer from my Varo Savings Account to an external bank account?
- Did Varo Bank lift the limit on transfers out of Savings Accounts?
- How do I Earn the Higher Interest Rate or Annual Percentage Yield (APY) on my Varo Savings Account?
- How do I apply for a Savings Account?
- Is there a minimum balance for a Savings Account?
- Can I enroll in automatic savings with Varo Bank?
Deposits
- How can I deposit money into my Varo Bank Account?
- Can I deposit cash into my bank or savings account?
- Can I deposit a check with Varo Bank?
- How do I set up direct deposit?
- When will I get Early Direct Deposit of my paycheck/payroll or government payment?
- How do I find my routing number and account number?
Linking
- What is account linking?
- How do I link an external bank account?
- Why does Varo Bank need my login details for other banks?
- How do I fix problems with account linking?
- I don't see my bank on your instant verification list. How do I get it added?
- How do I unlink a bank?
Transfers and Payments
- How do I transfer money to an external bank account?
- How long does it take to transfer money from an external account to my Varo Bank Account?
- Can I make instant transfers to my Varo Bank Visa® Debit Card?
- Varo to Varo bank transfers
- Can I connect Venmo to my Varo Bank Account?
- Can I connect Google Pay or Samsung Pay with my Varo Bank Account?
Referral Promotions
Perks
- How do In App deals with Varo Bank’s Cashback rewards program work?
- What brands can I shop at to receive Cashback rewards?
- How do I transfer my Cashback balance to my bank account?
- How do I see my Cashback balance?
- Are Cashback rewards taxable?
- How do I see each of the Cashback rewards I’ve earned?
Privacy & Security
- How do you handle my personal information?
- Social Media Accounts and Fraud/Scam Prevention
- Verifying Your Identity
- Email Verification
- Phone Verification
- Where can I find all of your policies?
Moving to Varo Bank
- What’s the difference between Varo and Varo Bank? Aren’t you already a bank?
- Will I need to update my direct deposit information?
- Will I have instant access to my funds?
- Will the things I expect from Varo be changing?
- How do I find my old and new routing and account numbers?
- Why is Varo becoming Varo Bank?
Advance Child Tax Credit Payments
- What are the Advance Child Tax Credit Payments?
- Do I qualify for Advance Child Tax Credit Payments?
- How will I receive my Advance Child Tax Credit Payments?
- How do I update my bank account information with the IRS for Advance Child Tax Credit Payments?
- The IRS has my old Varo account and routing numbers on file, but I no longer have the account to receive my Advance Child Tax Credit Payments. What do I do?
- I recently filed my 2020 tax return. Do I need to do anything else to receive my Advance Child Tax Credit Payments?
Stimulus Payment - March 2021
- Do I qualify for an Economic Impact Payment?
- How much will I receive?
- How will I receive my payment?
- When can I expect my payment?
- I moved from Varo to Varo Bank, and the IRS has my old Varo account and routing numbers on file. What do I do?
- The IRS has my old Varo account and routing numbers on file, or I used my Varo account to receive my last stimulus, but I no longer have the account. What do I do?
2021 Tax Season
- How will I receive my tax refund?
- When will I receive my tax refund?
- How do I know when my tax refund has arrived?
- How do I get my tax refund direct deposited to my Varo Bank Account?
- The IRS says my tax refund was due a few days ago. Where is it?
- Will I get my tax refund early with direct deposit?