FAQs
Stimulus Payment - March 2021
- Do I qualify for an Economic Impact Payment?
- How much will I receive?
- How will I receive my payment?
- When can I expect my payment?
- I moved from Varo to Varo Bank, and the IRS has my old Varo account and routing numbers on file. What do I do?
- The IRS has my old Varo account and routing numbers on file, or I used my Varo account to receive my last stimulus, but I no longer have the account. What do I do?
2021 Tax Season
- When will I receive my tax refund?
- How do I know when my tax refund has arrived?
- How do I get my tax refund direct deposited to my Varo Bank Account?
- The IRS says my tax refund was due a few days ago. Where is it?
- Will I get my tax refund early with direct deposit?
- If my tax refund is a paper check, can I deposit it in the Varo app?
Getting Started
- What is Varo?
- Can everybody have a Varo Bank Account?
- How do I apply for a Varo Bank Account?
- What do I need to apply for a Varo Bank Account?
- When I sign up for the app, am I applying for a Varo Bank Account?
- Do you check my credit history when I apply for a Varo Bank Account?
Moving to Varo Bank - The Varo Money App Will Leave the App Store April 22, 2021
General COVID
Account Info
- Will I get charged by Varo to check my balance at an out of network ATM?
- I just tried to take out cash at an out of network ATM but it was declined, even though I had enough in my account. Why?
- How can I withdraw cash with no fees?
- Why did I get charged a fee for an ATM withdrawal (out of network)?
- What are your fees?
- Can I use free ATMs with Varo?
Your Varo Visa® Debit Card
- How do I activate my Varo Debit Card?
- Setting up your Varo Visa® Debit Card
- Does my Varo Bank Account come with a debit card?
- Varo to Varo transfers
- How do I change/reset my PIN?
- How long does it take for my debit card to arrive?
Varo Savings Account
- Did Varo lift the limit on transfers out of Savings Accounts?
- How do I Earn the Higher Interest Rate or Annual Percentage Yield (APY) on my Varo Savings Account?
- How do I apply for a Savings Account?
- Is there a minimum balance for a Savings Account?
- Can I save automatically with Varo?
- What is Save Your Pay and how does it work?
No Fee Overdraft
- What is No Fee Overdraft and how do I use it?
- How do I turn No Fee Overdraft on or off?
- What types of transactions are covered by No Fee Overdraft?
- I don’t want to overdraft my account. Can I turn off No Fee Overdraft?
- Why am I not eligible for No Fee Overdraft?
- Does my account have overdraft protection?
Account Maintenance
- I forgot my password. What do I do?
- How do I update or change my address?
- How do I update or change my phone number?
- I forgot what email I used for my username. What do I do?
- I forgot the answer to my security question. What do I do?
- What happens if I was accidentally charged an ATM Fee at an Allpoint ATM?
Linking
- What is account linking?
- How do I link an external account?
- Why does Varo need my login details for other banks?
- How do I fix problems with account linking?
- I don't see my bank on your list. How do I get it added?
- How do I unlink a bank?
Deposits
- How can I deposit money into my Varo Bank Account?
- Can I deposit cash into my account?
- Can I deposit a check with Varo?
- Depositing Cash
- When will I get Early Direct Deposit of my paycheck/payroll or government payment?
- How do I find my Varo routing number and account number?
Transfers and Payments
- Does Varo work with Google Pay and Samsung Pay?
- Can I make wire transfers with Varo?
- How do I transfer money to an external bank account?
- Can I make instant transfers to my Varo debit card?
- How long does it take to transfer money from an external account to my Varo Bank Account?
- Does Varo work with Venmo?