Varo’s in-app Chat support is our fast and easy way to reach live customer service for all your general account needs.
Here’s how to get started:
- Log in to your Varo app
- Tap My Varo > Help and support > Contact us
- Choose Chat with us
Chat support is available 7 days/week 8 AM to 4:30 PM MT.
(Chat support is closed on Thanksgiving, Christmas, and New Year's Day)
We have dedicated agents and servicing hours for the following issues over the phone* at 1-877-377-VARO:
Filing a dispute**: Monday-Friday 8 AM to 4:30 PM MT
Logging in to your account / Adding your Varo Debit or Believe card to your digital wallet: 7 days/week 8 AM to 4:30 PM MT
(Phone support is closed on Thanksgiving, Christmas, and New Year's Day)
Not a Varo customer? Click here for help.
*Phone support is limited to issues logging in to the Varo app, filing a dispute, or activating your digital wallet. All other inquiries will be directed to chat support.
**If you have unauthorized activity, please lock your card.