Non-customers can contact us through the following channels:
| Topic | Contact |
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Identity Theft or Unauthorized Account Access Varo takes identity theft seriously and will initiate an investigation if you find your information was fraudulently used to open a Varo account. |
identity@varomoney.com |
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Varo account application assistance If you experience issues while opening a Varo account |
www.varomoney.com/support |
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Asset Verification Requests1 Asset verification requests like SSA/SSI or housing verifications must come directly from the person(s) requesting the verification. If you're a Varo customer, provide this fax number to the person requesting to verify your Varo account. |
assetverifications@varomoney.com |
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Managing Deceased Customer Accounts and Estate services1 If you’re handling the estate of a Varo customer who is deceased, we can assist you after our verification process. A check of any remaining account balance will be sent to the Estate or Beneficiary once the account and information provided has been verified. |
deceasedaccounts@varomoney.com |
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Power of Attorney, Guardianship & Conservatorship Guardianship or Conservator requests1 Power of Attorney requests1 Varo does not support accounts that require Power of Attorney, Guardianship, or Conservatorship. Such requests result in a verification process prior to account closure. A check of any remaining account balance is sent to the representing party once the account and information provided is verified. |
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Law Enforcement and Government Requests1 For agencies serving Varo with Search Warrants, Freeze Orders, Seizures, Subpoenas, and Grand Jury Subpoenas. |
legalrequests@varomoney.com |
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Civil Subpoena Requests For law firms or individuals engaged in an active civil lawsuit looking to serve Varo with civil subpoenas |
Serve consistent with applicable state and federal rules regarding personal service2 |
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Web/App Accessibility1 For non-customers to report web or app accessibility issues. |
accessibility@varomoney.com |
1Any non-related requests or customer account servicing requests made to these specialized emails or fax numbers will not be serviced. Refer to our Contact Us page for Customer Support information.
1Varo will not accept Civil Subpoenas at legalrequests@varomoney.com. Any Civil Subpoena sent to that email address will be rejected and will not be serviced.